The old site was not responsive nor organized in a way that allowed users to quickly find necessary information. We worked with Guthrie on a full redesign to improve the experience on all levels. We started with honing in on the main navigation to make sure their content was grouped in a comprehensive way.
Our work also focused heavily on the provider search solution to make sure patients could access information quickly and intuitively. We utilized the Apache Solr Search for its reliability, and designed the provider listings in a visually appealing way.
Guthrie Clinic was using an external eCommerce portal for billing that was not well integrated with their website. For a clinic with many locations, billing needed to be a seamless process for both Guthrie and their patients. We set up the Commerce module so patients could submit payments in fewer steps. They have seen an increase in electronic payments since including Commerce on their site.
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