You worked hard to implement a new content management system, but what if only a few people on your staff know how to update the site? What if they are too busy to explain how it works? What if they leave?
Maintain your software with great technical documentation for your users and your team. Technical documentation is key to the maintainability of software. For every little bit you invest in maintainability, you save a lot in future costs.
Benefits of Great Technical Documentation
Well written website documentation helps more than just developers. Benefits include:
- Reduce time to onboard new or additional teams
- Supplement training and education for other users of the system
- Identify historical behavior for QA regression testing
- Maintain knowledge that’s easily shareable with outside parties
- Demonstrate results to stakeholders
Augment Your Development Team
Technical writers accumulate vast knowledge of the software in the process of researching documentation. When you include them on your development team, you add a lot of value and insight during sprint planning and backlog refinement. Zivtech's technical writers also provide additional skillsets such as Website Quality Assurance Testing. If good documentation exists, then testing can simply follow what is written.
Prepare for Drupal 8
If you’re planning on upgrading to Drupal 8, great Drupal 8 documentation will allow your team to get an accurate estimate up front, because the backend is sufficiently clear.
It's Not Too Late
While it is best to document software as it’s being built, it’s never too late to get started on creating usable technical documentation for your team now.
Our team of experienced technical documentation specialists is supported by Zivtech domain experts. We create written documentation and video tutorials to promote ease of use and website maintenance.
Get the support your team needs with the technical documentation and website documentation experts at Zivtech.