You worked hard to implement a content management system, but what if only a few people on your staff know how to update the site? What if they are too busy to explain how it works? What if they leave?
Maintain your software with good technical documentation for your users and your team. Documentation is key to the maintainability of software. For every little bit you invest in maintainability, you save a lot in future costs.
Benefits of Documentation
Documentation helps more than just developers. Benefits include:
- Reduce time to onboard new or additional teams
- Supplement training and education for other users of the system
- Identify historical behavior for QA regression testing
- Maintain knowledge that’s easily shareable with outside parties
- Demonstrate results to stakeholders
Augment Development Team
Technical writers accumulate vast knowledge of the software in the process of researching documentation. When you include them on your development team, you add a lot of value and insight during sprint planning and backlog refinement. Zivtech's technical writers also provide additional skillsets such as testing. If good documentation exists, then testing can simply follow what is written.
Prepare for Drupal 8
If you’re planning on upgrading to Drupal 8, great Drupal documentation will allow you to get an accurate estimate up front, because the backend is sufficiently clear. Our Drupal experts have a deep understanding of Drupal which can be translated to your content editors, developers, and even sales team to help leverage your new Drupal website for your organization.
It's Not Too Late
While it is best to document software as it’s being built, it’s never too late to get started on creating usable documentation for your team now.
Our team of experienced technical documentation specialists is supported by Zivtech domain experts. We create written documentation and video tutorials to promote ease of use and website maintenance.
Get the support your team needs with the documentation experts at Zivtech.